This policy describes how Bremners of Foggie collects and uses your personal information when you interact with us via our website or conduct business with us.
This policy was last updated March 2022.
Who are we?
Bremners of Foggie is a removal and Storage Company and Retail Store and private landlord for a few properties.
If you would like to contact us about this policy, you can do so by:
Emailing us at firstname.lastname@example.org; or
Writing to us at FAO Data Privacy Manager, Bremners of Foggie, Old School, 47 South Street, Aberchirder AB54 7TS
How we collect information about you
We may collect information about you (both personal and non-personal) when we interact with you:
If you submit a query or provide feedback to us via our website
When you place an order for furniture, removal or storage or you complete an application for accommodation.
How we use your personal information
We use your personal data so that we can provide responses to your query or feedback within an appropriate timeframe, normally within 30 days. Your personal data is retained within our systems until the end of the calendar year so that any further follow up can be conducted, after which your personal data is deleted from our system unless you have agreed that we can retain it to continue to communicate.
We retain your personal information as submitted on as submitted on any of our online or order forms in order to provide you with information regarding updates to deliveries or confirming removals. We will normally retain this data for 24 months. For Storage we will retain information for as long as you are under contract for storage facilities.
The kind of information we hold about you
We will typically only collect personal data from you to enable us to communicate and identify you, this includes name and email address. We may also use your personal information in the following situations, which will be extremely rare: where we need to protect your interests (or someone else’s interests) or where it is needed in the public interest or for official purposes.
How long we retain information about you and how it is retained
We will only retain your personal data for as long as necessary for the purposes we collect it for. Your data is retained within secure electronic systems any physical copies are destroyed once they have been scanned during the processing of the information. If you ask us to delete your information we will retain basic information on a list to record our deletion of the information.
Who we share your information with
We will not share your personal data with any third parties unless we are required to do so by a regulator or where the disclosure is required by law.
Your data protection rights
You have the right to:
access the personal information that we hold about you in many circumstances;
ask us to delete or correct any personal information that we hold about you;
prevent us processing your personal information;
port your personal information in certain circumstances;
not be subject to a solely automated decision;
withdraw any consent that you have given. This does not affect the lawfulness of processing based on consent before withdrawal; and
lodge a complaint with the UK regulator, the Information Commissioner’s Office, if you have concerns about how we use your personal information. Please see ico.org.uk/concerns/ to find out more.